Due to the hand-made nature of our items:
Request a cancellation within: 2 days of purchase
Returns or Exchanges:
We don't accept returns or exchanges, but please contact us if you have any problems with your order.
Returns and exchange details:
Customers have the option to contact us to order sample flower stems before ordering a floral arrangement. Sample stems are limited to 1-2 per customer, per design. Being a small business that offers floral arrangements that are hand-made in the US, by ourselves, we no longer accept returns or exchanges due to the loss of design time, design materials, packing time and shipping materials. This type of business structure is very different from selling items that are made in bulk by factories. Each piece is uniquely made with individual care and attention for each customer.